QA Compliance Officer
Chanelle Pharma
Galway, Ireland
KEY RESPONSIBILITIES:
- Responsible for Quality Complaints Programme;
- Ensure timely acknowledgement of Customer Complaints and Appropriate logging within the QMS;
- Ensure reports are written and approved within the required timeframe;
- Forwarding any associated Product Quality Defects to the respective Pharmacovigilance department;
- Liaising with the HPRA for product quality defects reporting;
- Review/lead Process investigations/Risk Assessment Documents and ensure any such investigations are documented appropriately with relevant corrective actions, if necessary;
- Support with Review and approval of Compliance documents e.g. Deviations, SCARS and CAPAs;
- Conduct Routine Quality Audits of the facility to ensure compliance, be proactive in resolving issues which may arise;
- Conduct annual GMP training to respective GMP Areas as and when scheduled;
- Quality review and approval of MWO’s & PWO’s;
- Provision/Updating of existing Quality Procedures;
- Contributing to the overall improvement of the company from a Quality/GMP perspective with an emphasis on continuous improvement of the quality system;
- Preparing product quality review reports;
- To carry out GMP walks as required;
- Support during Quarantine and Recall activities;
- Support or where necessary lead Quality based projects including working as part of a multidisciplinary team as required;
- Participation in the self-inspections, internal and regulatory audits and ensuring necessary corrective actions are put in place;
- Support and participation in the monthly Quality Management & Review;
- Any other duties assigned by Quality Management.
COMPETENCIES:
- Takes direction and asks questions;
- Relates well to the rest of the team;
- Develops own technical skills;
- Takes a methodical, systematic and structured approach to organising work;
- Ability to prioritise decision making differentiating between urgent and non-urgent;
- Escalates issues appropriately;
- Offers to help others when needed and creates a sense of harmony in the team;
- Displays flexibility and shows willingness to learn and do that little bit extra;
- Excellent Report Writing Skills.
QUALIFICATIONS:
- Minimum Bachelor’s degree in a science-based discipline;
- Minimum of 2-4 years’ experience in a pharmaceutical manufacturing environment with working knowledge of EU GMP and US FDA Guidelines;
- Excellent written and verbal communication skills through English.
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