QA Operations Specialist

QA Operations Specialist

Lonza

Verviers, Belgium

The role:

The Quality Assurance (QA) Operations Specialist is an experienced professional responsible for providing day‑to‑day support across all quality‑related operational activities. You will be responsible and empowered to make quality decisions in response to both planned and unexpected operational events. This role requires an open mindset and a continuous, risk‑based approach to decision‑making.

What you will do:

• Release finished products following thorough review of quality documentation;
• Review and approve production records, including batch documentation and logs;
• Manage quality events, including deviations, investigations, CAPAs, and changes;
• Support production by resolving in-process and shop floor quality issues;
• Review and approve pre-production documentation using a risk-based approach;
• Manage product complaints from registration through to customer response;
• Act as a key QA contact, supporting stakeholders with quality-related queries.

What we are looking for:

• A degree in Chemistry, Biology, Microbiology, Pharmacy, or a related field;
• Experience in QA or a similar regulated environment;
• Strong understanding of GMP and quality standards;;
• Ability to assess risk and make confident, timely decisions;
• Experience reviewing deviations, investigations, or quality events;
• Strong organisational skills with the ability to manage multiple priorities;
• Effective communication skills and confidence working with cross-functional teams.