Leads the team responsible for ICSR management for a selected project or group of projects as Team Leader;
Ensures adequate distribution of tasks for assigned projects and teams and oversees the workflow process;
Assures and exerts of activities leading to effective cooperation with clients in the area of ICSR Management;
Providing support to other activities undertaken by the project team on behalf of the client and the company;
Line Manages assigned ICSR staff;
Creates and maintains project specific KPIs for contracted ICSR activities (this includes optimizing procedures, trainings and any other actions to increase ICSR team efficiency);
Proposes process changes to ICSR Operational Lead;
Manages ICSR deviations with ICSR Operational Lead support;
Reviews trackers and timesheet data and ensures accuracy;
Is involved in ICSR processing and 2nd QC of cases;
Operates as the assigned team SME and supports other SMEs.
Qualifications
Life science graduate, pharmacy, nursing, other healthcare related qualification or experience in pharmacovigilance;
Extensive experience in pharmacovigilance within which demonstrated work experience in line manager role;
Excellent communication skills- written and verbal;
Organization skills, including attention to details and multitasking;
Delegation skills;
Planning and time management;
Technical skills;
Team working.
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