Director - Drug Product Compliance and Business Support

Ferring Pharmaceuticals

Copenhagen, Denmark

Job Description:

Do you excel across GMP, Quality, processes and people management? Do you want a job where you can put your significant mark on your own role as well as the area you lead? If so, you do not need to look any further. When joining Ferring, you will get the opportunity to set the direction for future quality work in the business-critical Product Development & Drug Delivery organization. You can also look forward to being part of a very well-functioning and international management team.

Set the strategic direction, improve processes and ensure compliance and high-quality business support

You will have a leading role in defining the strategic quality compliance work within the CMC organization with the goal of ensuring the right level of compliance related activities. Not too much. Not too little. This will require excellent collaboration and stakeholder management, both internally as well as externally.

You will also lead the department improvement project portfolio, to ensure compliance and increase the department’s efficiency and efficacy.

Additionally, your team delivers business support to the CMC organization. This covers system management, onboarding of new employees, information management and the like. You will ensure, that your customers get the support they need. Your team counts 4 permanent employees and 4-5 student workers that work as business supporters.

Your primary tasks will be to:

Lead, coach and develop employees in your team
Ensure that SOPs are up to date - and that the necessary SOPs exist
Lead the improvement of work processes - ensure simple and user-friendly processes
Develop training plans
Ensure that our systems and information are in compliance, functional and up to date
Coach and guide the business supporters in their daily support of the organization
Represent the department at the Quality Review Board
Coordinate preparations for inspections and audits
Ensure ongoing follow-up of the department's GMP work

The ideal candidate for the role is someone who loves to create results via collaboration and has extensive experience in navigating a complex organisational setting with numerous internal and external stakeholders. One of your primary tasks is to ensure that people and parties involved have a clear-cut understanding of “why, what, who, when and how”. This will require an open and constructive approach and excellent communication skills.

As an improvement expert you also bring the ability to evaluate a complex process and simplify it. You know that a process must be a help to the users and not be a bureaucratic obstruction. Finally, it’s important that you thrive on being trusted with major responsibility and that you have the courage to make decisions without knowing all the pieces in the puzzle.

Additionally, your CV comprises:

M. Sc within life science, chemical engineering or similar
10+ years’ experience within the CMC area
Experience from working in GMP environment or in a QA organisation in mid-size or large pharma companies
Passion for GMP, business process improvement and business support

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Director - Drug Product Compliance and Business Support