The Sr Quality Assurance Officer interacts directly with internal customers on change, CAPA and Deviation management, documentation and projects. The role is to serve as the Lonza Subject Matter Expert and decision maker for change management throughout the facility. Capable of identifying and resolving quality issues with appropriate supporting documentation. This level Sr QA officer reviews and approves deviations, CAPAs and CRFs within their assigned area of focus. Sr QA Officers must be able to weigh the risk of the event and look for an efficient yet compliant solution. The Sr QA Officer provides superior customer service to internal customers. Mentor and train lower level and new specialists on basic quality tasks.